Shipping Policy

HOW MUCH DOES SHIPPING COST?

Shipping cost may vary by items.


PROCESSING TIME

As soon as we receive your order, we process your item in 1-2 business days (excluding weekends and holidays).  You will receive a separate notification once your order has shipped.

Estimated Delivery Time

Standard Shipping (U.S.): 7-12 business days.

Please note: Deliver times are estimates and may vary due to carrier delays, customs clearance, weather conditions, or seasonal demand.


Lost, Delayed or Damaged Packages

Captivated Gifts is not responsible for delays caused by carriers or incorrect shipping details provided at checkout.

If your order arrives damaged, please contact us immediately at: support@captivatedgifts.com with your order number and a video of the damaged item so we can assist you.

Questions?

For any shipping inquiries, email us at: support@captivatedgifts.com